Older-person discharge support: calls versus home transitions
Real sources · Illustrative request · Sample version
Customer question
Hypothetical commission: a region compares telephone support and home-transition pilots.
Which populations, local resources and excluded groups matter for each option?
Separate effects evidence, resource assumptions and equity questions, then identify missing local inputs.
Implementation matrix for two options
| Check / stage | Chart content |
|---|---|
| Contact | A calls: reachable contacts; B visits: transport and access |
| Community capacity | A follow-up staff; B visit schedules and referrals |
| Equity | Check hearing, living alone, rural reach and language barriers |
Illustrative policy comparison structure. The WHO framework does not prove either option more effective or equitable.
Analysis excerpt
| Check | Finding / sample content | Use |
|---|---|---|
| Effect sources | Different service components need separate checks | List original studies and applicable populations |
| Resource assumptions | Local schedules and travel costs are missing | Assign data owners and fields |
| Pilot evaluation | Excluded groups require active recording | Agree collection through two expert discussions |
Delivery manifest
| File | Format | Contents |
|---|---|---|
| Two-option policy brief | Problem, effects evidence, implementation and uncertainty | |
| Local resources and equity table | XLSX | Resource assumptions, reach barriers and missing local data |
| Discussion and pilot evaluation advice | Two discussion records, measures and evidence gaps |
This is an illustrative formal delivery manifest. This pack supplies an HTML report, CSV tables and a source register. Agree formal formats, quantities and scope in the quote.
Acceptance criteria
- Evidence and assumptions behind each option can be reviewed separately, including how insufficient evidence should be addressed.
Sources
- WHO · Evidence, policy, impact
https://www.who.int/publications/i/item/9789240039872 - WHO · ICOPE handbook, 2nd edition 2025
https://www.who.int/publications/i/item/integrated-care-for-older-people-%28-icope%29-guidance-for-person-centred-assessment-and-pathways-in-primary-care